The Courage to Lead: Learning How to Develop the Five C's of

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Language: English

Format: PDF / Kindle / ePub

Size: 6.66 MB

Downloadable formats: PDF

The blog also links to numerous free related resources. Learn how to consistently exceed customer expectations, enhance image, and tap into using others positive word-of-mouth comments to separate your program from others. “First impression” excellence and long-term customer satisfaction is the goal, and Gregg will help you attain it as he provides tips, tools and cutting edge information to help you teach your staff the How to “WoW” your customers. Training and development workshops are ideal for this activity.

Pages: 120

Publisher: Leadership 1st Press; 1 edition (December 31, 2014)

ISBN: B00Q7H5JV0

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